Negotiation Support System Functionality in Business Communication Applications - a Case-Based Evaluation

نویسندگان

  • Robert Elsler
  • Malte Horstmann
  • Michael Körner
  • Mareike Schoop
چکیده

In times of E-Business, more and more transactions are conducted electronically. Especially in the context of electronic business negotiations there is a rising need for support provided by the communication medium. This need led to the development of several Negotiation Support Systems (NSSs) within the recent years. However, diffusion of NSSs into practice is scarce. The Negolook prototype developed in the course of our research follows the concept of such NSSs whilst being integrated into traditional business communication systems. It aims to bridge the gap between the uttered need for negotiation support and its actual use in practice. In this paper we present the prototype itself, a theoretical evaluation and, furthermore, we identify future research activities.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Negotiation Support System Functionality in Business Communication Applications â•fi a Case-Based Evaluation

In times of E-Business, more and more transactions are conducted electronically. Especially in the context of electronic business negotiations there is a rising need for support provided by the communication medium. This need led to the development of several Negotiation Support Systems (NSSs) within the recent years. However, diffusion of NSSs into practice is scarce. The Negolook prototype de...

متن کامل

Cross-Cultural Time Sensitivity in a Bilateral E-Negotiation System

For a long time, culture has been an influencing parameter in negotiations. Growth of international trades and business competitions has increased the importance of negotiations among countries and different cultures. Developing new technologies, particularly the use of artificial intelligence in electronic trading areas, has provided us with the application of intelligent agents to resolve cha...

متن کامل

Elektronische Verhandlungen in verteilten E-Business-Systemen

This work is concerned with electronically supported negotiations as an increasingly important part of the electronic support of business transactions in computer networks like the internet. Negotiations are – at least implicit – part of each such trade transactions. Nevertheless appropriate negotiation support systems are currently insufficient considered in the area of the electronic business...

متن کامل

Adopting Agent-Based Situated Decision Support Framework for Managing One-to-many Negotiations with Multiple Potential Agreements

The rise of the Internet and electronic business presents new opportunities to develop flexible and effective exchange mechanisms. The information and communication technologies allow the individuals and the organizations engage in potentially fruitful interactions and joint solution search regardless of their location and time. Rise of interest in electronic negotiation systems (ENS) is a logi...

متن کامل

The Effect of CMC in Business Emails in Lingua Franca: Discourse Features and Misunderstandings

The paper argues that everyday exchange of business emails produces a development in the work-group relationship, which, in turn, makes new communication styles possible and acceptable by the users' habit to computer-mediated forms, even in unbalanced professional exchanges. The focus is on the (spoken) discourse features of email messages in a self-compiled corpus of selected computer-mediated...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2011